Shipping policy

Thank you for shopping with Ved Vama. We are committed to delivering your Ayurvedic and personal care products safely and on time.


Order Processing Time

  • All orders are processed within 24 hours of order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive tracking details via email or SMS.


Delivery Timeline (India)

  • We currently ship across India only.

  • Standard delivery time is 5–7 business days from the date of dispatch.

  • Delivery timelines may vary depending on your location and courier partner serviceability.


Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout.

  • Free shipping offers (if any) will be clearly mentioned on the website.


Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Courier service issues

  • Remote location delivery

  • Natural disasters or unforeseen circumstances

  • Incorrect shipping details provided by the customer

Ved Vama is not responsible for delays caused by external logistics partners.


Incorrect Address

  • Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect address or contact details may require additional shipping charges for re-dispatch.


Damaged or Missing Orders

If you receive a damaged, wrong, or defective product:

  • You must record a proper unboxing video.

  • Contact us within 48 hours at:

📧 support@vedvama.com
📞 9824218796